Principal-led legacy-to-next transition strategy

Move legacy products, platforms, and customers forward.Without breaking the business.

Somé Strategy Group helps established companies navigate product retirement, platform modernization, and installed-base migration—protecting revenue, operations, and customer trust from the decision through adoption.

1.5M+installed devices moved across Kennith's career
98.6%resolution after rebuilding a stalled transition
~$70Mprogram savings while protecting the customer base
~50%lower production cost for the next-generation destination
Why Somé Strategy Group

Every established company eventually outgrows something customers still depend on. The transition is the strategy.

It may be a physical device, an on-premise platform, a legacy service, or an acquired product line. Leadership knows it must change, but the installed base, recurring revenue, technical dependencies, contracts, support capacity, and customer behavior make the move harder than the destination.

Somé Strategy Group turns that complexity into a disciplined transition model: make the exposure visible, design the path forward, and enable the organization to move without damaging the economics or customer relationship.

Founder & principal advisor

You work directly with the operator who has carried these decisions.

Kennith Somé is a product and commercialization leader who helps established businesses shift from a legacy model to what comes next without breaking the economics or installed customer base.

Across his career, Kennith's transition work has replaced more than 1.5 million devices. At Optimum, he owned lifecycle and go-to-market strategy for a video CPE portfolio supporting 3.2 million connected devices and led complex equipment swaps and deprecations. At Cox, he managed lifecycle strategy across 30+ connected consumer products and helped take an expiring-connectivity migration through completion.

Recent advisory work has extended that pattern into broadband and fiber commercialization, portfolio diversification, and the transition of legacy municipal connectivity customers toward 5G. His advantage is the ability to connect portfolio intent with customer behavior, infrastructure readiness, capacity, pricing, legal obligations, and the operating cadence required to finish.

Principal-led by design.Kennith leads the diagnosis, working sessions, executive decision support, and transition architecture directly.

Selected operator outcomes

Proof from the work, not just the résumé.

These are different moments in a broader career pattern: establish the real exposure, make the hard tradeoffs visible, design a workable migration motion, and govern the transition through the point of consequence.

Optimum · Scientific Atlanta legacy migration

98.6% resolution after a year of stalled progress.

Kennith audited an inaccurate completion measure, rebuilt the customer-and-device source of truth with Analytics, segmented the installed base by migration motion, and led the roadmap and executive operating cadence through deprecation.

  • ~300K devices distributed
  • ~$70M savings
  • 0.78% East churn
Read the full case study
Cox · Homelife LTE migration

The full affected base moved at roughly one-sixth the hardware cost.

Rather than replace every touchscreen, Kennith helped shape an adapter-based strategy combining direct shipment, customer self-installation, and opportunistic technician support—protecting continuity while controlling cost and field demand.

  • Complete affected-base migration
  • Blended install motion
  • ~1/6 touchscreen cost
Optimum · next-generation Stream strategy

Production cost reduced by approximately half.

Kennith connected customer eligibility, market infrastructure, legacy economics, pricing, and migration sequencing, then helped develop an RFP for the primary device and second-screen option that materially improved platform economics.

  • Portfolio roadmap
  • Infrastructure readiness
  • ~50% cost reduction
Optimum · mid-split disruption response

A risky rollout stopped after ~1,500 customers lost service overnight.

Kennith converted a technical infrastructure issue into an executive customer-risk decision, quantified the downstream exposure, escalated across functions, and replaced uncontrolled activity with a staged migration strategy.

  • Executive escalation
  • Customer-risk framing
  • Controlled restart plan

The 1.5M+ device figure reflects career-wide replacement impact. Program-level outcomes are presented separately and are not added into an artificial total. Client-sensitive details are limited to substantiated, appropriate context.

Signature method

A disciplined system for moving from legacy to next.

Each engagement makes the business exposure visible, designs the transition, and equips the organization with the decisions and operating rhythm needed to move.

01Assess

Make the exposure visible

Create one decision-quality view of the installed base, revenue, cost, dependencies, customer friction, and consequences of delay.

  • Installed-base exposure
  • Revenue and cost at risk
  • Readiness and dependency map
02Design

Build the transition path

Define the destination, customer cohorts, migration motions, offers, sequencing, economics, and measures that make movement possible.

  • Customer segmentation
  • Migration waves
  • Transition economics
03Enable

Align the operating model

Turn the strategy into clear ownership, coordinated workstreams, capacity decisions, escalation paths, and a durable execution rhythm.

  • Decision rights
  • Cross-functional roadmap
  • Operating cadence
04Govern

Carry the work to the outcome

Keep leadership focused on progress, risk, exceptions, adoption, and the explicit conditions required to complete the transition.

  • Executive governance
  • Risk and exception management
  • Exit criteria

Ways to engage

A clear first step for every stage of the transition.

Begin with a bounded diagnostic, build the full transition strategy, or add experienced governance to work already underway.

Upstream option

Portfolio Rationalization Sprint

For leadership teams that need a fact-based view of what to invest in, consolidate, modernize, or retire before a transition begins.

Discuss the portfolio

How we work

Assess. Design. Enable.

A simple through-line for complex transitions: establish the truth, define the path, and create the conditions for the organization to execute.

Discuss your transition
01

Assess

Establish the truth about the installed base, business exposure, customer friction, technical dependencies, and cost of delay.

02

Design

Define the destination, customer treatments, commercial choices, sequencing, workstreams, and executive decisions required.

03

Enable

Put ownership, governance, measures, escalation paths, and exit criteria in place so the organization can carry the transition through.

The operator advantage

One business transition.
Every dependency visible.

Kennith works across the full transition system—so technical readiness, customer behavior, economics, legal obligations, support capacity, adoption, and decommissioning do not become separate plans that fail at the seams.

ProductEngineeringDataSalesCustomer SuccessMarketingFinanceLegalSupply ChainOperations

Applies wherever established customers depend on

  • 01Legacy software & platforms
  • 02Connected devices & IoT
  • 03Subscription & digital services
  • 04Broadband & smart infrastructure
  • 05Acquired or consolidating portfolios

Point of view

Three principles shape the work.

Successful product transitions are managed as customer, commercial, and operating transformations—not as roadmap housekeeping.

01

A legacy transition is a customer program.

The target architecture matters less than whether each customer has a credible destination, reason to move, and supported path forward.

02

Revenue at risk must be visible.

Leadership needs a segmented view of exposure, adoption friction, migration economics, and the cost of delay before committing to a path.

03

Modernization requires exit criteria.

A transition finishes only when ownership, readiness measures, exception handling, and the conditions for leaving the legacy model are explicit.

Moving beyond legacy is not a technology decision alone. It is a customer transition, a revenue decision, and an operating transformation—all at once.

Somé Strategy Group perspective

When to call

Bring the problem into focus before the transition becomes urgent.

Somé Strategy Group is most useful when leadership knows change is necessary but cannot yet see a credible, economically sound path for moving the installed customer base.

01

A legacy product, platform, or system is becoming expensive or difficult to support.

02

Customers must move to a cloud, digital, next-generation, or consolidated destination.

03

A merger or portfolio decision has created overlapping products, platforms, or customer journeys.

04

The transition plan exists, but ownership, priorities, or delivery keep resetting.

05

Revenue, churn, adoption, or operating exposure is unclear and leadership needs a decision-quality view.

06

The destination is technically ready, but the customer and operating model are not.

Frequently asked

What leaders usually want to know.

When should we bring Somé Strategy Group in?+

The best time is before a public end-of-life announcement—when there is still room to shape the transition. We can also enter during an active migration to reset strategy, operating cadence, or customer segmentation.

Is this only for telecommunications or physical devices?+

No. The same transition problem appears when established companies move customers from legacy software, on-premise platforms, acquired product lines, subscription services, infrastructure, or connected devices. Telecommunications provides strong proof of scale; the method is built around the business pattern.

Is this a full-time embedded consulting role?+

No. Engagements are designed as bounded strategic work or ongoing principal-level advisory. Somé Strategy Group defines the transition, decision system, and operating model without becoming a forty-hour-per-week replacement for an internal leader.

Who leads the engagement?+

Kennith Somé leads the strategy, working sessions, and executive decision support directly. Somé Strategy Group is intentionally principal-led so clients work with the operator whose experience they engaged.

What kinds of companies are the best fit?+

Established businesses with recurring revenue, a meaningful installed customer base, and a product, platform, system, or portfolio that must be retired, modernized, consolidated, or replaced—especially when the customer and economic consequences are material.

Start the conversation

Before the transition becomes urgent, make the risk visible.

A first conversation is private, practical, and focused on the legacy model, installed customer base, business trigger, and decision leadership needs to make.

Kennith@somestrategygroup.com

Legacy product or platformInstalled customer baseBusiness trigger or deadline